The 探花精选 Customer Service Blog

Swetha Amaresan

Swetha Amaresan is a Senior Coordinator on the Paramount Global Kids & Family Program Marketing Team. Her professional experience includes Peacock project management, the NBCUniversal Page Program, and the 探花精选 Blog. Her expertise in global program marketing, influencer marketing, project management, and the media industry, coupled with her lifelong passion for writing, has helped her provide 探花精选 readers with real-world marketing anecdotes and advice. Swetha lives in Manhattan and enjoys reading murder mystery novels, going to the gym, and singing Taylor Swift songs in her free time.

How to conduct survey analysis like a data pro [all my tips + secrets]

Not sure what to do with your survey results? This guide walks you through how to analyze, interpret...

Swetha Amaresan

6/2/25

10 Creative Ways to Keep a Positive Attitude No Matter What

Even if you love your job, it can get negative. Learn different ways to cultivate and keep a positiv...

Swetha Amaresan
Updated 6/9/21
Customer Service Automation: How to Save Time and Delight Cu...

Save time and increase efficiency with automated customer service tools. Here’s what you should know...

Swetha Amaresan
Updated 6/9/21
The 18 Best Employee Scheduling Software Tools

Refer to this list to find the best employee scheduling software tools for your team.

Swetha Amaresan
Updated 8/15/22
Testimonial Videos: 10 Powerful Examples and How to Create Y...

Read our guide on how to ask customers for testimonial videos, what testimonial questions to ask, an...

Swetha Amaresan
Updated 11/15/24