The 探花精选 Customer Service Blog (21)

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Why 探花精选 Added a Post-Chat Feedback Survey, And Why You Should, Too

Meghana Kartham
Updated 3/29/22
Smooth User Onboarding Examples That'll Make You Jealous

Swetha Amaresan
Updated 3/24/22
Customer Dissatisfaction: How to Handle and Remedy It [+ Examples]

Jay Fuchs
Updated 6/24/22
The State of Customer Service & Customer Experience (CX) in 2024 [Data]

Pamela Bump
Updated 6/27/24
Here’s Why Customer Retention is So Important for ROI, Customer Loyalty, and Growth

Sophia Bernazzani Barron
Updated 3/11/22
12 Voice of the Customer Methodologies To Generate a Gold Mine of Customer Feedback

Ruchika Sharma
Updated 3/8/22
What is Call To Resolution Time?

Sheryl Green
Updated 3/2/22
How to Provide White-Glove Customer Service

Flori Needle
Updated 2/28/22
The Comprehensive Guide to Google Customer Reviews

Swetha Amaresan
Updated 1/29/24
User Onboarding: 11 Best Practices & 5 Softwares to Streamline the Process

Kate Griggs
Updated 2/18/22
How to Create a Survey in Excel, Word, Google, Facebook, & SurveyMonkey

Sophia Bernazzani Barron
Updated 7/18/24
How CCaaS Platforms Can Benefit Your Business and Improve Customer Satisfaction

Ron Stevenson
Updated 2/17/22
What Is a Customer Service Self-Evaluation? [+Examples]

Kiara Taylor
Updated 2/8/22
The Customer Service Glossary

Sheryl Green
Updated 1/27/22
Customer Courtesy: What It Is and 8 Best Practices to Do It Right

Jay Fuchs
Updated 1/25/22
What's a Ticketing System?

Clint Fontanella
Updated 1/21/22
What To Do if Someone Threatens to Sue You [+Customer Service Lawsuit Tips]

Louis Lehot
Updated 6/24/22
Customer Appreciation Ideas, Gifts, & More for Driving Customer Loyalty

Swetha Amaresan
Updated 6/24/22
The 23 Best Internal Help Desk Ticketing Software and Tools for IT Professionals

Rami El-Abidin
Updated 8/16/24
12 Ways to Make Every Interaction With Customers Fantastic (+ Expert Tips)

Rami El-Abidin
Updated 11/15/24

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